If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
What can this product do for you:
Niacinamide (Vitamin B3) and Zinc are both renown to reduce the appearance of skin blemishes and makes our Niacinamide Serum a great product for oily or combination skin. The 10% concentration of Niacinamide reinforces the skin’s barrier function and improves the texture of your skin. Niacinamide is a sebum reducing, pore-reducing and anti-inflammatory ingredient that also has a lightening effect on your skin.
This is not a treatment for acne.
Usage:
Wash your skin with a gentle cleanser and make sure your skin is squeaky clean. Apply Conatural's Niacinamide Serum to entire face morning and evening before moisturizer. Patch test before using the product. You may experience purging during the first week of using active serums, however, do not fret. Purging settles within 2 weeks of use once all the dirt from the skin has been extracted.
Certain products can be allergic to some people. Do not use on cut, broken or irritated skin. Avoid contact with eyes. In the event of contact with eyes, rinse thoroughly with water. If irritation or rash appears, discontinue use. Do not use if you are sensitive or allergic to any of the ingredients. Keep out of reach of children. Store under 30°C and out of direct sunlight.
Always patch test an area before applying a new product. They help predict if you may experience a negative reaction. This is how we recommend you can conduct a patch test.
Niacinamide Serum should be used within two years from the manufacturing date. It should be used within 6 months of opening for best results
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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