If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Moisturizing Range for Dry, Coarse or Damaged Hair Finesse replenishes natural moisture leaving hair silky, soft and manageable. DIRECTION FOR USE: Shampoo: Massage into wet hair to form lather. Rinse thoroughly. Gentle enough for color-treated hair. Specifically crafted for dry, coarse, or damaged hair, our Moisturizing Range revitalizes natural moisture levels, nourishing and softening hair for an effortlessly silky and manageable look. Use our shampoo by massaging into wet hair for a lathering effect, then rinse thoroughly. Not only that, our formula is gentle enough to maintain vibrant color in color-treated hair. Our Moisturizing Range is formulated specifically for dry, coarse, or damaged hair to replenish natural moisture levels. The result is hair that is noticeably softer and easier to manage. For best results, use our shampoo by massaging into wet hair for a lathering effect, then rinse thoroughly. And don't worry about losing vibrant color with our gentle formula - it's safe for use on color-treated hair. Revitalize your dry, coarse, or damaged hair with the Moisturizing Range from Finesse. This specially crafted formula nourishes and softens hair, leaving it silky and easy to manage. Simply massage our shampoo into wet hair for a lathering effect, then rinse thoroughly. You can trust our gentle formula to maintain vibrant color in color-treated hair.
After shampooing, massage through your hair. Rinse thoroughly. Use daily. Gentle enough for color-treated hair. This moisturizing conditioner is gentle enough for daily use on color-treated hair and provides a nourishing boost for shiny, healthy locks. The hydrating formula helps strengthen and protect hair from breakage, leaving it soft and manageable for easy styling. Moisturizing conditioner that nourishes and strengthens hair with a daily boost of hydration, perfect for use on color-treated hair. Protecting against breakage while leaving hair soft and manageable for effortless styling. Packed with nourishing ingredients, Finesse Moisturizing Conditioner 710ml is perfect for color-treated hair. Use daily to enjoy a nourishing boost that strengthens and protects against breakage, leaving hair soft and manageable for effortless styling. This gentle formula provides a daily dose of hydration, keeping locks shiny and healthy.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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