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If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
About:
Rids the skin thoroughly and pore-deep of make-up and dirt. The skin's own moisture is preserved and unpleasant feelings of tension are prevented. The rich, gentle cleansing prepares the skin optimally for the subsequent care and works ideally in combination with the Radiant Firming Tonic. It removes makeup, dirt, and impurities from deep within your pores, while maintaining the skin's natural hydration and preventing uncomfortable tightness. This mild cream cleanser is the perfect first step towards healthier, more radiant skin, especially when used with our Radiant Firming Tonic for optimal results. Expertly designed to provide a deep clean, Janssen Mild Creamy Cleanser removes makeup, dirt, and impurities from deep within your pores. By preserving the skin's natural moisture and preventing tightness, this gentle cleanser ensures your skin is optimally prepared for subsequent care. Maximize the benefits by using it alongside our Radiant Firming Tonic for an ideal combination. Experience the ultimate in deep cleansing with our Janssen Mild Creamy Cleanser. Perfect for removing makeup, dirt, and impurities from deep within your pores, this gentle cleanser is expertly designed to maintain the skin's natural moisture and prevent tightness. When used in combination with our Radiant Firming Tonic, it's the ideal first step towards healthier, more radiant skin.
How to use:
Apply Mild Creamy Cleanser morning and evening to the face and neck, massaging in with fingertips in circular motions. Remove with plenty of lukewarm water or damp compresses. Then clarify the skin with Radiant Firming Tonic. Perfect for daily use, this gentle cleanser deeply cleans and nourishes the skin, eliminating impurities and unclogging pores. Follow up with Radiant Firming Tonic for a refreshed and rejuvenated complexion.
Tip: For heavy make-up, double cleansing with Mild Creamy Cleanser is recommended. For this purpose, apply the cleansing milk, rinse off, apply again and wash off with plenty of water or compresses.
Ingredients:
• Avocado oil: Rich in natural fatty acids and vitamins A, E and D; cares for and protects the skin even during cleansing, leaves the skin feeling soft and smooth
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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