If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
INTENSE CARE KERATIN SERUM SHAMPOO FOR DRY & DAMAGED HAIR PRO-KERATIN EX: 3 molecules that can deeply enter 3 layers of hair. – High Molecular Weight: Closes & repairs cuticles for perfect & healthy hair. – Medium Molecular Weight: Moisturizes hair and makes hair sturdy. – Low Molecular Weight: Strengthens hair’s structure and increases Amino Acid in cortex. MICELLAR WHIP CARE dissolves dirt & deeply clean hair & scalp, leaving hair & scalp refreshed and clean. 0% WORRY FREE : No 4 harsh chemicals that can harm hair & scalp. MONOI DE TAHITI moisturizes hair by Monoi oil from Tahiti Islands from France. Experience the ultimate in hair care with Lolane Intense Care Keratin Serum Shampoo! This innovative formula is specifically designed to repair damaged hair with its powerful combination of Pro-Keratin and micellar whip care. It works by deeply penetrating three layers of hair, leaving you with perfectly healthy and strengthened locks. What's more, our formula is free from four harsh chemicals that can cause damage to your hair and scalp, giving you 0% worries. Enriched with Monoi de Tahiti from the beautiful French islands of Tahiti, this shampoo also provides moisturizing benefits to keep your hair soft and luscious. Trust in the power of science and expertise with Lolane Intense Care Keratin Serum Shampoo. This innovative formula contains powerful ingredients such as Pro-Keratin and micellar whip care, which work together to deeply repair damaged hair. By penetrating three layers of hair, this shampoo leaves you with perfectly healthy and strengthened locks. Plus, it's free from four harsh chemicals that can cause damage to your hair and scalp, making it 0% worry-free. Additionally, the Monoi de Tahiti from the beautiful French islands provides moisturizing benefits for soft and luscious hair. With Lolane Intense Care Keratin Serum Shampoo, you can trust in the power of science and expertise for your hair care needs.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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