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If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Elvive Total Repair Extreme Shampoo from L'Oreal is formulated with Pro-Keratin and Ceramide to repair damage and strengthen hair from root to tip. This powerful yet gentle shampoo helps to restore shine, softness, and smoothness while leaving hair smooth and silky with a healthy appearance. Reduces split ends and combats very damaged hair. Shampoo with Lak 1000 + Bio-ceramide repairs extreme damage to hair. Elvive Total Repair 5 Extreme Shampoo combats very damaged hair. With LAK 1000 + bio-ceramide that repairs split ends, frizz and hair breakage. Complete your routine using the Shampoo, conditioner and mask. Daily use. Apply to damp hair. Massage gently and rinse. Clinically proven to repair and strengthen hair from root to tip, the Elvive Total Repair Extreme Shampoo from L'Oreal is a powerful yet gentle solution for extremely damaged hair. Formulated with Pro-Keratin and Ceramide, this shampoo effectively reduces split ends, frizz, and hair breakage while restoring shine, softness, and smoothness. Complete with LAK 1000 + Bio-ceramide, it provides vital nutrients to promote a healthy appearance. For best results, use daily with the conditioner and mask as part of your hair care routine. This daily-use shampoo is scientifically proven to repair and strengthen hair from root to tip. Formulated with Pro-Keratin and Ceramide, it effectively combats very damaged hair, reducing split ends and frizz while promoting a silky, healthy appearance. Complete with LAK 1000 + Bio-ceramide, it provides vital nutrients to restore shine, softness, and smoothness. For best results, use daily with the conditioner and mask as part of your hair care routine. Achieve beautiful, healthy hair with the scientifically-proven Elvive Total Repair Extreme Shampoo from L'Oreal. Designed with Pro-Keratin and Ceramide, this gentle yet powerful shampoo effectively repairs and strengthens hair from root to tip. It also reduces split ends, frizz, and hair breakage while promoting a silky, shiny, and healthy appearance. With LAK 1000 + Bio-ceramide, it provides vital nutrients to nourish and revitalize damaged hair. For optimal results, use daily with the conditioner and mask as part of your hair care routine.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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