If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
gently removes impurities while soothing and comforting sensitive, compromised, or post-procedure skin. While foaming cleansers are formulated to lather up, cream cleansers exclude those soapy suds during skin cleansing. Cream cleansers usually contain emulsifiers and natural oils to effectively lock moisture in, while eliminating impurities and preventing skin inflammation in the process. Cream cleansers are ideal for sensitive skin, as they cleanse without stripping the skin's natural moisture barrier. The inclusion of emulsifiers and natural oils helps to soothe and moisturize the skin, while also removing impurities and reducing skin inflammation. Cream cleansers are gentle on sensitive skin and work to lock in moisture while removing impurities and preventing inflammation. With the use of emulsifiers and natural oils, this cream cleanser effectively nourishes and soothes your skin while maintaining its delicate moisture barrier. It's the perfect solution for those looking for a gentle yet effective way to cleanse without causing irritation. Cleansing your skin gently while nourishing it with natural oils, this cream cleanser is perfect for sensitive skin. With the use of emulsifiers, it effectively removes impurities, locks in moisture, and prevents inflammation, all while maintaining the skin's delicate barrier. Say goodbye to irritation and hello to healthy, hydrated skin. Made with sensitive skin in mind, this gentle cleanser removes impurities while locking in moisture, thanks to the inclusion of emulsifiers and natural oils. Unlike foaming cleansers, this cream cleanser won't strip the skin's natural moisture barrier. With regular use, enjoy clean, nourished skin without the risk of irritation or inflammation. Gently clean and nourish your skin without causing irritation with Mekium Pine Tree Moisture Soothing Foam Cleanser. Unlike foaming cleansers, our cream cleanser is formulated with natural oils and emulsifiers to lock in moisture, remove impurities, and prevent inflammation. Perfect for sensitive, compromised, or post-procedure skin, our cream cleanser effectively soothes and moisturizes while maintaining the skin's delicate moisture barrier. With regular use, say goodbye to irritation and hello to clean, healthy skin.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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