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If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Relax and soothe your skin with ST. Ives Soothing Body Cream. Formulated with Cannabis Sativa Hemp Seed Oil and Matcha, this rich, creamy cream moisturizes your skin while providing it with a healthy boost of antioxidants and essential vitamins. Let it help you relax and soothe your skin. Unwind with ST. Ives Soothing Body Cream. This nutrient-rich cream contains Cannabis Sativa Hemp Seed Oil and Matcha, delivering an abundance of antioxidants and essential vitamins to your skin. Let it work its magic to nourish and soothe your skin.
We <3 hemp! Our Soothing Cannabis Sativa (Hemp) Seed Oil & Matcha Body Cream (made with 100% natural moisturizers) is packed with powerful antioxidants that replenish essential skin nutrients. The non-greasy, deeply nourishing formula instantly absorbs for hydrated, smooth skin from head to toe. Contains no CBD or THC.Hello Hemp Seed and Matcha Introducing the all-new soothing Cannabis Sativa (Hemp) Seed Oil and Matcha hand and body cream made with 100 percent natural hemp seed oil. This latest St. Ives body lotion nourishes for hydrated, smooth skin. Whether it be for dry hands or body care, the rich smelling lotion will immediately absorb into your skin and leave your senses alive. Why do we love hemp so much. This powerful oil is packed with antioxidants that are known to replenish essential nutrients in the skin. Our soothing Cannabis Sativa body cream is super easy to use -- twist the jar, apply the non-greasy formula, and glow Wrap your body in this rich, skin-renewing lotion for beautiful, supple skin. Our new favorite body cream soaks in to dry skin and leaves your skin nice and soft thanks to our 100 percent natural moisturizers (hemp seed oil and coconut oil) as well as our plant-based glycerin. This product DOES NOT contain any CBD or THC, but is still 100 percent oh-so-special. When was your last NatureReset. Here at St. Ives we try to bring a little nature into all of our products, but think its just as important to spend time with nature. At St. Ives, we use 100 percent natural moisturizers, exfoliants, and extracts to bring the joy of nature into our skin products to give you soft, refreshed skin that glows. St. Ives does not test on animals anywhere in the world and is certified Cruelty-Free by PETA.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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