If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Our Tea Tree Skin Clearing Mattifying Toner helps skin looks visibly clearer and tone in one step. Enriched with Community Trade Tea Tree Oil, with shake-to-activate mattifying powders, this toner leaves skin feeling clean, refreshed and visibly clearer. Use after cleansing to remove any residual traces of make-up and impurities, which can clog the pores. Packed with 100% natural ingredients, our Tea Tree Skin Clearing Mattifying Toner is the perfect addition to your daily skincare routine. With the power of Community Trade Tea Tree Oil and mattifying powders, our toner effectively removes make-up residue and impurities that can clog pores. In just one step, your skin will feel clean, refreshed and visibly clearer. Start your day off right with our mattifying toner. Expertly formulated with 100% natural ingredients and enriched with Community Trade Tea Tree Oil, our Tea Tree Skin Clearing Mattifying Toner is the perfect addition to your daily skincare routine. It effectively removes any residual make-up or impurities left after cleansing, allowing pores to breathe and minimizing the risk of breakouts. The addition of shake-to-activate mattifying powders ensures a visibly clearer and toned complexion, leaving skin feeling clean and refreshed. Make the most of your skincare regimen with this powerful one-step toner.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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