If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Congested, greasy scalp that leaves hair feeling weighed down? Put an end to extreme build-up and bring your scalp back to life with Tresemme Purify & Hydrate Scalp Scrub! While shampoos are great for daily cleansing, scalp scrubs can go the extra mile to give hair a deep clean feel from root to tip, removing excess oils that can cause the hair to become weighed down. Our first ever Tresemme hair scrub is microplastic-free and combines mild sulphate-free surfactants with coconut shell powder and menthol for a refreshing scalp exfoliation and grease-free finish. Enriched with hyaluronic acid and white clay, this pre-shampoo exfoliating scrub features suspension technology, which ensures all ingredients are distributed uniformly within the formula, so the product can deliver its key benefits. Our professional-quality Purify & Hydrate system* deeply cleanses greasy hair and roots for a purified washing experience. To get beautifully cleansed hair that is hydrated, soft to touch and restored to life, start your routine by applying the scrub on wet hair, onto the scalp section by section until entirely covered. Gently massage the scalp with your fingertips for 1 minute before rinsing thoroughly. Follow with Tresemme Purify & Hydrate Shampoo and Conditioner for added hydration. At Tresemme, we’ve always believed that style is an important part of who you are, and embracing your personal style helps you achieve whatever it is you set out to do. Tresemme’s expertise in professional-quality hair care and styling products means that everyone can achieve salon results at home and own their personal style. Every choice we make is informed by our brand values and the latest salon trends. Our unique formulas are the result of years of consumer and scientific research, with every ingredient having been carefully selected to ensure your hair receives the best possible care and end look. Tresemme’s entire portfolio is globally approved by PETA, so you can own your personal style whilst knowing that we do not test on animals. *Tresemme Purify & Hydrate Scrub, Shampoo and Conditioner
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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