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If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
The TRESemmé Smooth & Silky Shampoo delivers intense moisture where your hair needs it most, calming frizz and flyaways without weighing hair down. Light enough for daily use, this advanced smoothing system with Moroccan Argan oil cleanses and helps tame unruly hair, leaving it smooth and salon-soft. TRESemmé Smooth & Silky Shampoo is the perfect solution for taming unruly hair, thanks to its nutrient-rich formula with Moroccan Argan oil. Say goodbye to frizz and flyaways without having to worry about weighing down your hair. Experience salon-soft, smooth hair with every wash.For manageable, smooth, and salon-soft hair, our Silky & Smooth Shampoo and Conditioner are for you. This system delivers intense moisture where your hair needs it most, calming frizz and flyaways without weighing hair down. Our advanced smoothing system with Argan Oleo Blend cleanses and helps leave hair salon-smooth and with an undeniable shine. These sleek hair products give you up to 48 hours of frizz control and shine.* Formulated with amino acids and ceramide, this salon-level technology makes hair smoother, more manageable and 3x easier to style* with continuous use. Free from Parabens, Mineral Oils, and DMDM Hydantoin. *TRESemmé Silky & Smooth Shampoo and Conditioner system vs. non-conditioning shampoo Say goodbye to unruly hair and hello to manageable, smooth, and salon-soft locks with TRESemmé Smooth & Silky Shampoo. Formulated with Moroccan Argan oil, this advanced smoothing system delivers intense moisture to tame frizz and flyaways without weighing hair down. Thanks to amino acids and ceramide, your hair will become smoother, more manageable, and 3x easier to style with continuous use. Plus, this salon-level technology provides up to 48 hours of frizz control and shine for a sleek, undeniable finish. With a formula free from Parabens, Mineral Oils, and DMDM Hydantoin, TRESemmé Smooth & Silky Shampoo is the perfect solution for achieving salon-quality hair every day.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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