Terms of service

Welcome to GiftPoint. By accessing or using our website (giftpoint.com.pk), you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General

By using our website, you confirm that:

  • You are at least 18 years old or using the website under supervision of a parent/guardian
  • You will not use our products for any illegal or unauthorized purpose
  • You agree not to misuse or interfere with the website’s functionality

We reserve the right to refuse service to anyone at any time.

2. Products & Information

We strive to ensure all product details, images, and prices are accurate. However:

  • Colors may slightly vary due to screen differences
  • Product descriptions are for general information only
  • We reserve the right to correct any errors or update information without prior notice

3. Pricing & Payments

  • All prices are listed in PKR (Rs.)
  • We offer Cash on Delivery (COD) and selected prepaid payment options
  • GiftPoint reserves the right to change prices at any time without notice

Orders may be cancelled if pricing or stock errors occur.

4. Order Acceptance & Cancellation

  • Once you place an order, you may receive a confirmation message
  • We reserve the right to cancel or refuse any order due to stock issues, incorrect details, or suspicious activity
  • Customers must provide accurate contact and delivery information

Repeated fake or unconfirmed orders may result in account restrictions.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location
  • Delays may occur due to unforeseen circumstances (courier issues, weather, etc.)
  • Customers are responsible for being available to receive their orders

6. Returns & Refunds

Our Return & Refund Policy (7 Days) applies to all purchases.
Please review it carefully before placing an order.

7. Intellectual Property

All content on this website, including:

  • Images
  • Logos
  • Text and graphics

are the property of GiftPoint and may not be used, copied, or reproduced without permission.

8. Prohibited Activities

You agree not to:

  • Use the website for fraudulent purposes
  • Attempt to hack, disrupt, or damage the website
  • Provide false or misleading information

Violation of these terms may result in legal action.

9. Limitation of Liability

GiftPoint shall not be held liable for:

  • Any indirect or incidental damages
  • Delays in delivery caused by third-party couriers
  • Misuse of products after delivery

Customers are responsible for using products as intended.

10. Privacy

Your personal information is handled according to our Privacy Policy. We do not sell or misuse customer data.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.

12. Contact Information

For any questions regarding these Terms:

Email: care@giftpoint.com.pk
WhatsApp: 0309-2227576