If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Experience gentle cleansing & lasting hydration with CeraVe Hydrating Foaming Oil Cleanser. Dermatologist-developed for normal to very dry skin, this vegan, PH-neutral formula is free from soap, parabens & fragrances. Enriched with Squalene Oil & Triglycerides, it replenishes natural lipids, ensuring soft, balanced skin. Suitable for sensitive skin & eczema-prone skin. Refresh your complexion today!CeraVe Hydrating Foaming Oil Cleanser 236ml is an ultra-nourishing formula that gently cleanses the skin while providing long-lasting hydration. Suitable for normal to very dry skin, this product was developed by dermatologists and has a special composition. Since it does not contain soap, parabens, fragrance, ingredients of animal origin or dyes, this vegan and PH-neutral cleanser is appropriate to use even on allergy-prone skin, babies, and eczema-prone skin. Moreover, this face wash has a unique and transforming texture that dispenses as oil and becomes a soft lather when in contact with the skin. That ultra-mild foam is able to remove any dirt or impurities without, however, stripping the skin barrier. Therefore, after every use, your skin is properly clean but not overdried. Furthermore, all of these benefits are possible thanks to a rich formula that replenishes the skin’s natural lipids after cleansing it. The Squalene Oil present in the composition works with the Triglyceride to provide long-lasting hydration, extra smoothness and a nourishing touch. Given that, after each application your complexion will be soft, balanced and without any form of tightness.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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