If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
This Co-Natural Tea Tree & Neem Face Wash is the perfect addition to your daily skincare routine. Infused with tea tree and neem, it effectively cleanses and purifies your skin, leaving it feeling refreshed and rejuvenated. Say goodbye to dirt, oil, and impurities, and hello to a clearer, healthier complexion. It's made with the best ingredients for cleansing and purifying your skin. The mix of tea tree and neem extracts are known for improving the complexion and restoring softness. In this face wash, you'll find refreshing relief from dirt, oil, and impurities.
Also, add the moisturizer for oily and acne prone skin Saffron Complexion Builder to your routine with this face wash to protect your skin from free radicals and dark spots and most importantly acne. Don’t miss out on the maximum benefit.
Please note that seasonal changes may affect the consistency of the product. This doesn't affect the efficacy of face wash.
Our products incorporate active ingredients meticulously chosen for their efficacy in addressing specific skin concerns. These active ingredients are primarily sourced from plant origins, and a majority hold COSMOS and/or ECOCERT certifications, ensuring their organic and natural qualities. Other active ingredients utilized in our formulations include synthetic vitamins and minerals that naturally occur in the body. Examples of such ingredients include Hyaluronic Acid, Vitamin E, Vitamin C, and Vitamin B5. These ingredients, while synthetically extracted from botanical origins, are selected for their well-documented benefits for the body in skincare. We prioritize safety, relying on comprehensive safety and technical research data for each raw material to determine appropriate percentages. Our commitment is to avoid incorporating ingredients at low percentages solely for marketing claims.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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