If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Fiabila 5 in 1 Face Wash is a must-have in your skincare routine if you’re looking for a product that does more than just cleanse your skin. This amazing face wash is formulated with a blend of natural and herbal ingredients that work together to give you healthy, glowing skin. The unique herbal formula of this face wash gently cleanses your skin and removes impurities, leaving your skin feeling fresh and revitalized. This face wash is perfect for all skin types, including sensitive skin, as it is gentle and non-irritating. In addition to its deep-cleansing properties, it also helps to whiten your skin and improve your complexion. With regular use, you’ll notice a visible difference in the brightness and clarity of your skin. This amazing face wash also has anti-aging benefits, as it helps to reduce the appearance of fine lines and wrinkles. Its powerful anti-acne properties help to prevent breakouts and reduce inflammation, leaving your skin looking clear and healthy. It's a potent blend of natural and herbal ingredients that cleanses and purifies your skin leaving it soft, smooth, and supple. Formulated to whiten your skin, reduce fine lines and wrinkles, and prevent acne, this face wash is perfect for all skin types. With regular use, you'll see a visible difference in the radiance and evenness of your complexion. Crafted with a powerful blend of natural and herbal ingredients, Fiabila 5-In-1 Whitening & Protection Face Wash, 100ml meets all your skincare needs. Suitable for all skin types, including sensitive skin, this face wash not only cleanses and purifies your skin, but also enhances its brightness and clarity. With anti-aging benefits and anti-acne properties, it will leave your skin feeling soft, smooth, and supple. Experience a radiant and even complexion with regular use of this amazing face wash. Fiabila 5-In-1 Whitening & Protection Face Wash, 100ml deeply cleanses, purifies, and revitalizes your skin. 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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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