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If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Moisturizing Range for Dry, Coarse or Damaged Hair Finesse replenishes natural moisture leaving hair silky, soft and manageable. DIRECTION FOR USE: Shampoo: Massage into wet hair to form lather. Rinse thoroughly. Gentle enough for color-treated hair. Specifically crafted for dry, coarse, or damaged hair, our Moisturizing Range revitalizes natural moisture levels, nourishing and softening hair for an effortlessly silky and manageable look. Use our shampoo by massaging into wet hair for a lathering effect, then rinse thoroughly. Not only that, our formula is gentle enough to maintain vibrant color in color-treated hair. Our Moisturizing Range is formulated specifically for dry, coarse, or damaged hair to replenish natural moisture levels. The result is hair that is noticeably softer and easier to manage. For best results, use our shampoo by massaging into wet hair for a lathering effect, then rinse thoroughly. And don't worry about losing vibrant color with our gentle formula - it's safe for use on color-treated hair. Not only does Finesse Moisturizing Conditioner replenish natural moisture for noticeably softer and more manageable hair, but it's also gentle enough for use on color-treated hair. In fact, our Moisturizing Range is designed specifically for dry, coarse, or damaged hair to effortlessly nourish and soften hair for a silky and manageable look. Simply massage our shampoo into wet hair for a rich lather and rinse thoroughly to enjoy the benefits of our expertly crafted formula. You'll be pleased to know that our gentle formula is also safe for use on color-treated hair, ensuring that your vibrant color will last. With Finesse Moisturizing Conditioner, you can have softer and more manageable hair again. Our gentle formula is designed specifically for dry, coarse, and damaged hair. Made to replenish natural moisture, it will leave your hair feeling silky and soft. And you can rest assured that it won't harm your vibrant color, as it is gentle enough to use on color-treated hair. So say goodbye to dry, damaged hair and hello to effortlessly nourished and manageable locks. Simply massage our shampoo into wet hair for a rich lather and rinse thoroughly to enjoy the benefits of our expertly crafted formula. Designed for use on dry, coarse, or damaged hair, Finesse Moisturizing Conditioner replenishes natural moisture to leave hair feeling silky, soft, and manageable. To enjoy these benefits, simply massage our shampoo into wet hair for a rich lather and rinse thoroughly. And don't worry about losing vibrant color, our gentle formula is safe for use on color-treated hair. Make your hair softer and more manageable again with Finesse Moisturizing Conditioner, designed specifically for dry, coarse, and damaged hair. With Finesse Moisturizing Conditioner, it's easy to achieve soft, manageable hair. Our expertly crafted formula is designed for dry, coarse, or damaged hair, replenishing natural moisture and leaving hair feeling silky and smooth. Simply massage into wet hair for a rich lather and rinse thoroughly to enjoy the benefits of our nourishing formula. And for those with color-treated hair, fret not - our gentle formula won't cause any harm. Say goodbye to dry, damaged hair and hello to effortlessly nourished and manageable locks.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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