If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Johnson's No More Tangles Kids Shampoo A.R.E 500ml is specifically formulated for children’s delicate hair, infused with Arginine and Rich Emollients to nourish, soften, and detangle hair without leaving it greasy. The balanced formula, free of parabens, sulfates, and dyes, provides long-lasting hydration to help repel frizz and make combing through knots easier. Effortlessly manage your child's hair with Johnson's No More Tangles Kids Shampoo A.R.E 500ml. Our formula is carefully crafted with Arginine and Rich Emollients to nourish and soften hair, making it easier to comb through tough knots without any greasiness. As an added bonus, our shampoo is free of parabens, sulfates, and dyes, providing long-lasting hydration that helps prevent frizz.
Win the tangles tug of war with No More Tangles® detangling shampoo. Specially designed to help keep toddlers' and kids' hair manageable, our detangling shampoo gently cleanses for soft and smooth hair and is formulated to unlock knots and tangles during bath time. For the best results, include as part of our 3-step routine* to unlock 75% more knots**. Our expertly formulated 3-step routine* has been shown to unlock 75% more knots** for soft, smooth, and manageable hair. Leave the tangles behind with No More Tangles® detangling shampoo.
Wet child's hair with warm water, apply toddler and kids detangling shampoo, gently lather and rinse. For best results, use with No More Tangles® conditioner and detangling spray. Unlock the secret to tangle-free hair with Johnson's No More Tangles Kids Shampoo A.R.E 500ml. Just wet hair, apply the gentle shampoo and rinse for a weightless, smooth finish. For best results, use in conjunction with No More Tangles® conditioner and detangling spray.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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