If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Elvive Colour Protect Masque with Concentrated Nourishment and UVA/UVB Filters, is enriched with a Colour Protecting Elixir for intense care in a rich, creamy texture. 1. The Colour Protecting Elixir helps protect radiance of coloured hair. 2. Concentrated nourishment transforms the look of the hair, it feels silky to touch. 3. Helps protect coloured hair from external aggressions. Proven results Colour is 5x more radiant* *Instrumental Test Expertly formulated to provide your coloured hair with the nourishment it needs, L'Oreal Elvive Colour Protect Hair Mask is enriched with a Colour Protecting Elixir that helps safeguard your hair's radiance. Through concentrated nourishment and UVA/UVB filters, this creamy and luxurious hair mask transforms the look of your hair, leaving it feeling silky and smooth to the touch. With every use, this hair mask also works to protect your coloured hair from external aggressions and the results have been proven to be 5x more radiant through an instrumental test. Expertly formulated with a Colour Protecting Elixir and concentrated nourishment, L'Oreal Elvive Colour Protect Hair Mask provides intense care for coloured hair. This luxurious hair mask transforms the look of your hair, leaving it feeling silky to the touch and protecting it from external aggressions. With proven results of 5x more radiant hair through an instrumental test, this hair mask is the perfect addition to your haircare routine. Expertly formulated with a Colour Protecting Elixir and concentrated nourishment, the L'Oreal Elvive Colour Protect Hair Mask provides intense care for coloured hair. This luxurious hair mask transforms the look of your hair, leaving it feeling silky to the touch and protecting it from external aggressions. Through the use of UVA/UVB filters and a Colour Protecting Elixir, this hair mask also helps safeguard your hair's radiance. With proven results of 5x more radiant hair through an instrumental test, this hair mask is the perfect addition to your haircare routine. Expertly formulated with a Colour Protecting Elixir and concentrated nourishment, the L'Oreal Elvive Colour Protect Hair Mask provides intense care for coloured hair. This luxurious hair mask transforms the look of your hair, leaving it feeling silky to the touch and protecting it from external aggressions. Through the use of UVA/UVB filters and a Colour Protecting Elixir, this hair mask also helps safeguard your hair's radiance. With proven results of 5 times more radiant hair through an instrumental test, this hair mask is an essential addition to your haircare routine. Experience the nourishment and protection your coloured hair deserves with L'Oreal Elvive Colour Protect Hair Mask.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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