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If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
OGX Thick & Full+ Biotin & Collagen Shampoo is a haircare product that helps to thicken and volumize hair. Infused with biotin and collagen, this shampoo helps to strengthen and plump hair strands, creating the appearance of thicker, fuller hair. It is also enriched with wheat protein, which helps to moisturize and nourish hair, leaving it soft and smooth. Use regularly for bouncy, healthy-looking hair. This shampoo is expertly formulated with biotin and collagen to provide a thickening and volumizing effect on hair strands. Plus, the infusion of wheat protein adds moisture and nourishment, resulting in soft, smooth and bouncy hair. With regular use, enjoy the appearance of fuller, healthier-looking hair. Achieve bouncy, healthy-looking hair with OGX Thick & Full+ Biotin & Collagen Shampoo. Expertly formulated with biotin and collagen, this sulfate-free shampoo strengthens and plumps hair strands for the appearance of thicker, fuller hair. The infusion of wheat protein provides essential moisture and nourishment, leaving hair soft and smooth. Regular use of this haircare product will result in hair that looks and feels fuller and healthier. Expertly formulated with biotin and collagen, OGX Thick & Full+ Biotin & Collagen Shampoo strengthens and plumps hair strands for the appearance of thicker, fuller hair. The infusion of wheat protein adds moisture and nourishment, leaving hair soft and smooth. With regular use, enjoy the appearance of bouncy, healthy-looking hair. Plus, this sulfate-free shampoo is enriched with wheat protein to provide essential moisture and nourishment, resulting in soft, smooth and bouncy hair. Achieve bouncy, healthy-looking hair with OGX Thick & Full+ Biotin & Collagen Shampoo. Made with biotin and collagen, this haircare product is expertly formulated to provide a thickening and volumizing effect on hair strands. Regular use will result in hair that looks and feels fuller and healthier. Formulated with biotin and collagen, OGX Thick & Full+ Biotin & Collagen Shampoo strengthens and plumps hair strands for the appearance of thicker, fuller hair. The infusion of wheat protein adds moisture and nourishment, leaving hair soft and smooth. With regular use, enjoy the appearance of bouncy, healthy-looking hair. Plus, this sulfate-free shampoo is enriched with wheat protein to provide essential moisture and nourishment, resulting in soft, smooth and bouncy hair. Achieve bouncy, healthy-looking hair with OGX Thick & Full+ Biotin & Collagen Shampoo, expertly formulated to thicken and volumize hair strands. Regular use of this haircare product will result in hair that looks and feels fuller and healthier. This sulfate-free shampoo is enriched with wheat protein, which provides essential moisture and nourishment to leave hair soft and smooth. Formulated with biotin and collagen, OGX Thick & Full+ Biotin & Collagen Shampoo expertly strengthens and plumps hair strands for the appearance of thicker, fuller hair. With regular use, you can enjoy the results of bouncy and healthy-looking hair.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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