If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Prime Pro Thermal Complex Brazilian keratin 1L is developed with keratin, collagen and argan oil. It helps in repairing hair cuticle considerably reducing the frizz leaving hair disciplined, shiny and smooth. For professional use only. Prime Pro Thermal Complex Brazilian keratin Step 2 1L is a must-have for any hair care professional. This powerful formula combines keratin, collagen, and argan oil to effectively repair damaged hair cuticles. The result is noticeably reduced frizz and nourished hair that is disciplined, shiny, and smooth. This product is specifically designed for professional use and is sure to leave your clients impressed. - Help repair hair cuticles by up to 60%. - Significant reduction in frizz. - Adds shine and nourishment to hair. - Specifically designed for professional use. - Leaves clients with disciplined, smooth, and shiny hair. Prime Pro Thermal Complex Brazilian keratin Step 2 1L is a powerful formula specifically developed for professional use. Combining keratin, collagen, and argan oil, this product significantly reduces frizz and repairs damaged hair cuticles by up to 60%. The result is nourished, disciplined, shiny, and smooth hair that clients are sure to love. With this product, you'll see a noticeable reduction in frizz and an added shine and nourishment to the hair. As a professional, this is a must-have in your hair care arsenal.
How to use:
After washing the hair with thermal shampoo remove the excess of the water and apply Prime Pro Thermal Complex Brazilian Keratin 1L throughout the hair strands. There is no need of pausing it. Experience the ultimate in hair nourishment with Prime Pro Thermal Complex Brazilian Keratin Step 2 1L. Our formula infuses each hair strand with the power of natural keratin, leaving your hair stronger, smoother, and more manageable. Simply apply after washing with our thermal shampoo and rinse out - no need to wait. Trust the science and expertise behind our advanced formula for consistently stunning results.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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