If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
A gentle exfoliating toner to brighten and refine skin texture. Promoting radiance, Glycolic Acid 7% Toning Solution is a daily use treatment. Gradually improving skin texture, use once a day after cleansing to brighten and tone. Formulated with an alpha hydroxyl acid that mildly exfoliates, this essential toner also contains Tasmanian Pepperberry, Ginseng and Aloe Vera to reduce and soothe irritation for a healthy, even finish. Use the power of science to enhance your daily skincare routine. The Ordinary Glycolic Acid 7% Toning Solution is a gentle, yet effective exfoliating toner that promotes radiance and gradually improves skin texture. With a daily use treatment containing alpha hydroxyl acid, this toner exfoliates while Tasmanian Pepperberry, Ginseng, and Aloe Vera work to reduce irritation and soothe for a healthy, even finish. Perfect for achieving the smooth, glowing skin you've always wanted.
Offering anything but ordinary benefits, this toning solution provides exquisite exfoliation to give your skin a visible boost of radiance and clarity. Living up to its name, this gentle – yet hardworking – toner features glycolic acid (an alpha hydroxy acid) to gently exfoliate the skin and improve its texture. Don’t be perturbed by the irritation often associated with acid use – The Ordinary’s Glycolic Acid 7% Toning Solution also contains a Tasmanian pepperberry derivative to reduce inflammation, as well as ginseng root and aloe vera to enhance radiance and offer soothing benefits. It's expertly crafted with a blend of glycolic acid, ginseng root, and aloe vera. This toner smooths and clarifies for beautifully serene skin.
Contraindications: This formula should not be used on sensitive, peeling or compromised skin. Please refer to additional sun protection note and other warnings in provided Directions: Use ideally in the PM, no more frequently than once per day. After cleaning, saturate a cotton pad with the formula and sweep across face and neck. Avoid the eye contour and contact with eyes. Do not rinse off. Continue with additional skin treatments as needed. If persistent irritation occurs, discontinue use and consult a physician. (Sunburn Alert: This product contains an alpha hydroxy acid (AHA) that may increase your skin's sensitivity to the sun and particularly the possibility of sunburn. Use a sunscreen, wear protective clothing, and limit sun exposure while using this product and for a week afterwards. Use only as directed. Contact of the product with the skin must be of limited frequency or duration). Glycolic Acid is a powerful exfoliant that can help improve the tone and texture of your skin. However, it is not suitable for sensitive, peeling or compromised skin. Please refer to the additional sun protection note and other warnings provided in the Directions for optimal results. Use ideally in the PM, no more frequently than once per day. After cleaning, saturate a cotton pad with the formula and sweep across face and neck. Avoid the eye contour and contact with eyes. Do not rinse off. Continue with additional skin treatments as needed. If persistent irritation occurs, discontinue use and consult a physician. (Sunburn Alert: This product contains an alpha hydroxy acid (AHA) that may increase your skin's sensitivity to the sun and particularly the possibility of sunburn. Use a sunscreen, wear protective clothing, and limit sun exposure while using this product and for a week afterwards. Use only as directed. Contact of the product with the skin must be of limited frequency or duration
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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