If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Your colour is an investment you want to last. Whether you’re a fan of the natural look or you love a bold new colour trend, it’s important to take care of your coloured hair by using products that are mild and gentle for your hair. That is why we launched TRESemmé Pro Collection Colour Shineplex Shine Lock Serum that is part of first ever sulphate free system. Combining professional performance with gentle care, the serum instantly controls frizz and adds extra shine to allow colour to look its best. New lightweight formula helps retain moisture and smooths the hair without weighing it down. Professional-quality formula is enriched with camellia oil, known for its regenerative properties, bringing out your hair’s natural beauty. Improve your hair game with TRESemmé Pro Collection Colour Shineplex Shine Lock Serum. Our sulphate-free system nourishes your coloured hair, providing both professional performance and gentle care. Formulated with camellia oil, known for its regenerative properties, this lightweight serum instantly controls frizz and adds extra shine, making your colour look its best. Say goodbye to dry, dull hair and hello to vibrant, healthy locks. Give your coloured hair the nourishment it needs with TRESemmé Pro Collection Colour Shineplex Shine Lock Serum. Our sulphate-free system is gentle on your hair while providing professional-level performance. Enriched with camellia oil, known for its regenerative properties, this lightweight serum controls frizz and adds a vibrant shine to keep your colour looking its best. Say hello to healthy, vibrant locks and say goodbye to dry, dull hair. Trust our expert formula to bring out the natural beauty of your hair. Gentle care for your coloured hair is essential for maintaining a beautiful and long-lasting colour. That's why we are proud to introduce TRESemmé Pro Collection Colour Shineplex Shine Lock Serum, specially formulated with gentle, sulphate-free ingredients. Our lightweight, professional-quality formula is enriched with camellia oil, known for its regenerative properties, to instantly control frizz and add extra shine to your hair. With our serum, your colour will look its best while retaining moisture and without weighing your hair down. Say goodbye to dry, dull hair and hello to vibrant, healthy locks with TRESemmé Pro Collection Colour Shineplex Shine Lock Serum. Maintain the vibrancy and longevity of your coloured hair with TRESemmé Pro Collection Colour Shineplex Shine Lock Serum. This specially formulated serum is designed with gentle, sulphate-free ingredients to provide professional-level performance while caring for your hair. Infused with hydrating camellia oil, known for its regenerative properties, this lightweight serum controls frizz and adds a stunning shine to your coloured locks. Keep your hair nourished and looking its best without weighing it down. Trust our expert formula to bring out the natural beauty of your hair and say goodbye to dry, dull hair. Transform your coloured hair with the gentle care of TRESemmé Pro Collection Colour Shineplex Shine Lock Serum. Our sulphate-free system, enriched with camellia oil, known for its regenerative properties, provides professional-level performance while keeping your coloured hair nourished and healthy. Say goodbye to dry, dull hair and hello to vibrant, beautiful locks that last. With our lightweight formula, you'll experience instant frizz control and added shine without weighing your hair down. Trust our expert formula to bring out the natural beauty of your hair and maintain the vibrancy and longevity of your coloured locks. Upgrade your hair care routine with TRESemmé Pro Collection Colour Shineplex Shine Lock Serum. Maintain the vibrancy and longevity of your coloured hair with TRESemmé Pro Collection Colour Shineplex Shine Lock Serum. Our specially formulated serum, part of the first ever sulphate-free system, is designed with gentle ingredients for both professional performance and gentle care. Enriched with camellia oil, known for its regenerative properties, this lightweight serum controls frizz and adds a vibrant shine to keep your colour looking its best. With our expert formula, your hair will retain moisture and smoothness without weighing it down, resulting in vibrant and healthy locks. Say goodbye to dry, dull hair and hello to nourished, beautiful hair with TRESemmé Pro Collection Colour Shineplex Shine Lock Serum. Upgrade your hair care routine with our gentle and effective formula and trust in our expertise to bring out the natural beauty of your hair. Trust our expert formula to bring out the natural beauty of your coloured hair. Gentle care is essential for maintaining a vibrant and long-lasting colour, which is why we are proud to introduce TRESemmé Pro Collection Colour Shineplex Shine Lock Serum. Our specially formulated serum, part of the first-ever sulphate-free system, provides professional-level performance while caring for your hair. Enriched with camellia oil, known for its regenerative properties, this lightweight serum controls frizz and adds extra shine, keeping your colour looking its best. With our serum, your hair will retain moisture and smoothness without weighing it down, resulting in vibrant and healthy locks. Say goodbye to dry, dull hair and hello to nourished, beautiful hair with TRESemmé Pro Collection Colour Shineplex Shine Lock Serum. Upgrade your hair care routine with our gentle and effective formula and trust in our expertise to maintain the vibrancy and longevity of your coloured locks.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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