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If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
TRESemme Platinum Strength Deep Conditioning Treatment restores and strengthens for healthy-looking hair. Repair up to 2 years of damage in just 5 uses (In 5 uses when used with Shampoo and Deep Conditioning Treatment vs. non-Conditioning Shampoo) with the TRESemme Platinum Strength system for beautiful, smooth hair. The Renewing Complex reinforces hair's naturally protective layer, restoring your hair and protecting against future damage.
TRESemme Platinum Strength Deep Conditioning Treatment restores and strengthens for healthy-looking hair. Repair up to 2 years of damage in just 5 uses (In 5 uses when used with Shampoo and Deep Conditioning Treatment vs. non-Conditioning Shampoo) with the TRESemme Platinum Strength system for beautiful, smooth hair. The Renewing Complex reinforces hair's naturally protective layer, restoring your hair and protecting against future damage. Revitalize your hair with the TRESemme Platinum Strength system. In just five uses with the accompanying shampoo and deep conditioning treatment, you can undo 2 years of damage for a flawless, lustrous look. Our specially-formulated Renewing Complex provides a protective barrier against future harm, so you can enjoy healthy, beautiful hair long-term.
Dry hair can cause more frizz, so keeping your hair healthy and hydrated is a must for anyone looking for smoother, shinier hair. TRESemmé Keratin Smooth Shampoo is specially formulated to moisturise hair while helping to control frizz for up to 72 hours.* As part of the TRESemmé Keratin Smooth collection, this moisturising shampoo packs five smoothing benefits into one: fights frizz, detangles knots, boosts shine, adds softness and tames fly-always. Use weekly for hair that’s silky smooth and full of natural movement. Achieve luscious, manageable locks with TRESemmé Keratin Smooth Shampoo. Formulated to provide lasting hydration and combat frizz for up to 72 hours, this nourishing shampoo is designed to enhance shine, detangle, soften, and tame flyaways. With five smoothing benefits in one bottle, your hair will be left silky smooth and full of natural movement. Incorporate into your weekly routine for optimal results.
*Keratin shampoo and conditioner vs non-conditioning shampoo.
How To Use:
• Apply TRESemmé Keratin Smooth Shampoo to wet hair and gently massage the scalp and roots with fingertips to work into a lather
• Lightly squeeze the shampoo from roots to ends and rinse thoroughly
• Finish with TRESemmé Keratin Smooth Conditioner
• For protection from heat-styling tools, use Keratin Smooth Heat Protect Spray before you style
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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