If you are not happy with your purchase, we will accept a return of a unused product within 7 days. Once we receive the returned item Gift Point will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Gift Point will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Made with 1% Aloe Vera Extract and Ultra-Hydrating Lipids, Vaseline Intensive Care Soothing Hydration Lotion helps keep your skin looking healthy and hydrated. With daily exposure to environmental triggers (like wind, lack of humidity, and sun), skin's natural moisture barrier can break down, allowing for water to escape the skin. Our Soothing Hydration body lotion fortifies the skin barrier and replenish moisture to allow the skin's natural barrier to recover. Vaseline Intensive Care Soothing Hydration Lotion, formulated with Ultra-Hydrating Lipids and Aloe Vera Extract, locks in moisture and soothes dry skin. This body moisturizer is clinically tested to provide 88% more moisture (vs. untreated skin). This body lotion for dry skin absorbs fast for rich moisturization without the residue and provides 48-hour moisture. Use this dermatologist-tested body lotion daily on dry, rough skin for stronger, noticeably healthy skin. Just apply to your skin for hydrating relief. This Vaseline lotion bottle is made of 50% recycled plastic. Our ambition is to get to 100% recycled plastic in the near future. Since 2018, we've used 337 Metric Tons of recycled plastic across the Vaseline product portfolio in North America. Our Intensive Care range works to heal dry skin from deep within.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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